Wednesday, January 19, 2011

What is Groupware?

Groupware, collaborative computing, workgroup computing, multiuser applications, computer-supported cooperative work applications… A dear child has many names. I decided to create the first groupware blog entry simply defining what is meant by term groupware.

As mentioned at first lecture, groupware is software for groups that is designed to support group work and help groups of people to achieve their common goals by communication, collaboration and coordination [Ellis, Gibbs, Rein, 1991]. Examples of groupware include desktop- and videoconferencing, coauthoring features and applications, email, bulletin boards, meeting support systems, voice applications, workflow systems and group calendars, among others [Grudin, 1994].

In conclusion, according to Grudin when defining the meaning of groupware, it would be useful to consider questions “Was this software designed to support groups?” and “Is it being used to support groups?” [Grudin, 1994].

References:
[Ellis, Gibbs, Rein, 1991] Clarence A. Ellis, Simon J. Gibbs, Gail L. Rein, Groupware: some issues and experiences. Comm. ACM 34, 1 (Jan. 1991), 38-58.
[Grudin, 1994] Jonathan Grudin, Groupware and social dynamics: eight challenges for developers. Comm. ACM 37, 1 (Jan. 1994), 92-105.

- Minna

2 comments:

  1. Your definition doesn't clarify the subject very much. Three words "communication, collaboration and coordination". That's more like a business slogan to me.

    How about defining those words into lower level subjects and presenting the field plus connections and then you might be closer to definition.

    Examples are good but doesn't actually describe the phenomenom very well on abstract or general level. What about groupworking after 100 years or 100 years ago? Shouldn't the consept be defined in a way that it can stand against the time and environment, until defined otherwise...

    - Trolly ;)

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  2. Sry guys, but could you add your names (writer) into the posts, because we in discussant team have to read and rate them. I would allways like to know who is writing the Blog and this time it's even mandatory.

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